FAQ

  • What is the price range of your wedding gowns and do you offer entourage packages?
    Starting price for a Maureen Reeca Cruz Custom-made bridal gown is Php 50,000 and for Ready to wear (RTW) bridal gown is Php 30,000. However the actual rate would depend on the design style, amount of work (bead work or embroidery), laces (local or from abroad). For overseas brides shipping, taxes and other charges are not included. Many of my overseas brides get their gowns picked up by their Filipino relatives but if you choose we would be happy to send them through courier.

We used to offer Entourage Packages but not any more, now our work is exclusively focused on bridal gowns.

  • How much lead time do you need for delivery?
    Custom made bridal gown needs a lead time of 8 months. This would give ample time for the bride to visit the designer and for the designer to workout a perfect gown. Sooner than 8 months is considered a rush order and picking such orders will depend on our ongoing workload. Lot of our brides book 1 year in advance.
  • Where can I see your work?
    You can browse Maureen’s work on her Facebook, Google+, Instagram, Pinterest, Vimeo accounts. Maureen’s facebook contains most of her collection. Links to all the social media channels are given in below section of this page. You can also visit the store located at: M8, Mezzanine Floor, Prince Tower, Tordesillas Street, Salcedo Village, Makati City, Philippines. Locate us on Google Map here It is right behind Makati Sports Club
  • Where is your shop located?
    Our shop is located at M8, Mezzanine Floor, Prince Tower, Tordesillas Street, Salcedo Village, Makati City, Philippines. Its right next to Makati Sports Club and the upcoming Shang Salcedo Condominium. It is always a good idea to drop us a message before you come to visit us. You can message us through the Contact Form
  • How do I schedule an appointment?
    You can contact us by filling up the Contact Form (do remember to provide us with your contact number and email-id) and we will get back to you in a day’s time.
  • What is your order process?
    Maureen Reeca Cruz custom made wedding gowns are personally handled by Maureen. Normally there will be three fittings schedule. First fitting will be to fit the dress and take care of any variations in client’s vitals. Second fitting will be with laces. Third fitting will be with complete embellishment. Meeting schedule and visits for Overseas brides are treated on a case to case basis to limit their visits to The Philippines. Overseas brides need not go through all the three fittings and we make the process simpler for them.
  • At present I am Overseas but I want Maureen to be my designer, How do I go about it?
    All inquiries will be personally handled by Maureen. Overseas brides can provide their requirements by filling up the Contact Form. Once you receive a reply from the Boutique you can email your dress preferences, full body photo and wedding details (theme, location, date etc.) before setting the appointment with Maureen. She will give you a target price for your wedding dress. If the price falls within your budget and acceptable to you she will give you a call or schedule an online appointment with you over Skype/Viber
  • What is your refund policy?
    Our work starts from the very day order is confirmed by you, the down payment goes into procuring items for the dresses. Gowns are made as per individual design preferences of a bride which disallows reuse of purchased material for other clients dresses. Due to the nature of work involved in making custom made gowns there is no refund for our orders.
  • Where will my Wedding Gown be made?
    Maureen Reeca Cruz wedding gowns are made in The Philippines. To maintain the uniqueness of every wedding gown some of the dress materials (like laces, beads, etc.) are also procured from abroad. We do not outsource our work and do everything by ourselves to maintain good workmanship and ensure quality control.
  • What forms of payment are accepted?
    We accept cash, cheque and bank deposit in most banks in The Philippines. Please contact us for getting our bank details. Our payment terms are standard for all our clients. There will be certain down payment to be made at the time of confirming the gown, there after payments are to be made after achieving every milestone.
  • How to take body measurement?
    We will be providing you the measurement details once we are in communication.
Aug 31, 2014 | Posted by | Comments Off
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